Get in touch
We have created a detailed Frequently Asked Questions section and Knowledge Base to help you with your queries, please check them out before contacting us, you might find the answer to your question there.
FAQs
List of frequently asked questions, with answers to help you get started. If you have a question that is not answered here, please contact us.
Blog
A collection of articles to help you get started with Merch Factory. Learn how to use our tools and features.
If you still have a question, please contact us using one of the methods below, we will be happy to help you.
Support Tickets
If you have a question that is not answered in our FAQs & Knowledge Base or need help with something, please submit a support ticket by visiting the 'Help' section in dashboard / app.
This is the fastest way to get help from our team.
Call Us
Contact us via phone call within the following hours: Monday to Saturday, from 10:30 AM to 5:30 PM IST.
Simply log in to your dashboard, navigate to the 'Help' section, and click on the 'Start Call' button. You will be connected to a dedicated support specialist.
Mail Us
Have a business question or want to work with us on something?
Shoot us an email at contact@merchfactory.in and we'll get back to you as soon as possible.